Privacy and Security

1. Information：
We CollectWe collect personal details you provide through our forms, including your name, email address, and supporting documents (e.g. concession card images).
2. How We Use Your Data：
Your information is used solely to assess your eligibility and process your eyewear claim under the MASS program.
3. Storage and Security：
All form submissions are securely stored and accessible only to authorised team members. We use secure systems to protect your data from unauthorised access.
4. Third-Party Tools：
Our forms may be powered by trusted platforms such as Tally or Webflow. These services are compliant with standard data protection protocols.
5. No User Accounts：
You do not need to create an account to use our services. All interactions are handled through one-time form submissions.
6. Data Retention：
We retain your information only as long as needed to complete your order or as required by program guidelines.
7. Contact:
If you have questions about these terms, please contact us following the guide in "Contact Us" page.